All maintenance related questions should be directed to Pestone Yhtiöt Oy.
Apartment keys are to be picked up from the office on Heino Kasken katu 4 (from Saukonlaituri), Jätkäsaari.
- Please use the fault report for all non-urgent matters:
Contact
Hanken's Isabella
Melkinlaituri 8A
00220 Helsinki
Maintenance and repair work (and apartment keys)
- If your issue is urgent, please contact the on-call service (24/7) at
+358 30 670 5380
Arcada Nova
029 428 2900
info@arcadanova.fi
Hämeentie 107
00560 Helsinki
NOTE! Beginning on Monday 23.6.2025, Fab Arcada Nova will apply phone hours, at least until the end of August.
We take phone calls on Monday-Thursday between 12.00-15.00.
The phone line will be open all day on 1.8.
Also, the office will be closed for visitors during the period 3-24.7.2025.
Opening hours
Thursdays 9 am to 3 pm (all other times on separate agreement)